It's no easy task!No anti-virus or anti-spyware program protects you 100%. Virus and malware removal can be a complicated process, especially if your computer is infected with a bug that your protection software can't remove. This service can also include a licensed copy of our recommended security software. We believe that a job should be done right the first time. After the we clean out the bugs we will perform a system tune-up to get your computer back into shape.
What do you do to my computer?After connecting to our help server your technician will perform a quick check to see if your infection can be repaired. The technician will then begin the repair process which can take a few hours to complete. Once finished with the virus removal your technician will work with you to clean up unused programs and unwanted background processes. Next the technician will perform the following:
What software do you install on my computer?We want to give you the tools to keep your computer as safe as possible. If you purchase our full removal service we will install a licensed copy of Avast Anti-Virus and Spyware.
Our tests have shown that Avast has the best balance of performance and protection for computers running Windows 98 all the way up to Windows Vista.
